Credits & Billing
How credits work, what is free, how to top up, and how automatic refunds handle failed generations.
4 min read
Credits are the in-platform currency for all AI generation. You spend credits when generating videos, images, or running video analysis. Most other features are completely free.
What is free
- The entire Strategy Hub — ideas, scripts, brainstorming
- The AI Video Editor and rendering
- Publishing and post scheduling
- Stock searches (1 credit each)
- AI Analytics when it launches
Topping up credits
There are three ways to add credits to your account:
- One-time top-up — Click the plus icon next to your credit balance in the sidebar. Purchase anywhere from 600 to 60,000 credits as a single charge.
- Credit add-on subscription — Go to Settings and add a recurring credit plan ranging from 1,800 to 500,000 credits per month. You get a 10% discount on credits when you have an active subscription, letting you customize your plan to match actual usage without upgrading your entire tier.
- Coupon codes — If you receive a credit coupon from the support team (for bug reports, collaborations, or partnerships), go to the Credits tab and paste in the six-letter code.
Credit history
Track all your spending and refunds in the Credits tab. Every generation and its credit cost is logged here with a timestamp.
Note
Credits do not reset at the end of the month. Unused credits carry over for 12 months, and this window may be extended in the future.
Automatic refunds
If any part of an AI generation fails, the system automatically detects the failure and instantly refunds your credits. You get your credits back before you even notice something went wrong — no need to contact support for standard generation failures.
Pro tip
Report every bug you encounter through the Support link. AutoReach gives free credit coupons for notable bug reports — on top of automatic refunds. That is free generations just for helping improve the platform.